Privacy Policy
Effective Date: 1 January 2026
This Privacy Policy explains how 4crash ("we," "us," or "our") collects, uses, discloses, and safeguards your information when you use our crash gaming service. By using 4crash, you agree to the practices described here.
1. Information We Collect
- Account data: name, phone number, email, and authentication credentials.
- Identity & verification data: information used to confirm your age and identity where required.
- Transaction data: deposits, withdrawals, wagers, and balance history in KES.
- Usage & device data: gameplay activity, IP address, browser, operating system, and device identifiers collected automatically.
2. How We Use Your Information
- To operate the service, settle wagers, and process payments.
- To verify age and identity and to prevent fraud and abuse.
- To provide support and communicate with you about your account.
- To meet legal, regulatory, and responsible-gaming obligations.
3. Sharing Your Information
We do not sell your personal information. We share it only with payment processors, identity-verification and fraud-prevention providers, and other service providers acting on our behalf, or where required by law or to protect our rights and users.
4. Cookies and Similar Technologies
We use cookies and similar technologies to keep you signed in, remember preferences, and understand how the service is used. You can control cookies through your browser settings, though some features may not work without them.
5. Data Retention
We retain your information for as long as your account is active and as needed to comply with legal, financial, and regulatory requirements. When no longer required, data is deleted or anonymised.
6. Security
We use technical and organisational measures to protect your information. No method of transmission or storage is completely secure, but we work to safeguard your data and promptly address any issues.
7. Your Rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal information, and you may object to or restrict certain processing. To make a request, contact us using the details below.
8. Age Restriction
4crash is strictly for adults aged 18 and over. We do not knowingly collect information from anyone under 18, and accounts found to belong to minors will be closed.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated through the service, and the effective date above will be revised.
10. Contact
Questions about your privacy? Contact us at [email protected].